{"id":4370,"date":"2025-06-24T20:11:35","date_gmt":"2025-06-24T18:11:35","guid":{"rendered":"https:\/\/www.civare-navigation.com\/?page_id=4370"},"modified":"2025-08-13T14:43:32","modified_gmt":"2025-08-13T12:43:32","slug":"enquete-de-satisfaction-produit-service","status":"publish","type":"page","link":"https:\/\/www.civare-navigation.com\/index.php\/enquete-de-satisfaction-produit-service\/","title":{"rendered":"Enqu\u00eate de satisfaction Produit \/ Service"},"content":{"rendered":"\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1013\" height=\"1001\" src=\"https:\/\/www.civare-navigation.com\/wp-content\/uploads\/2025\/07\/Group-65-1.png\" alt=\"\" class=\"wp-image-5116\" srcset=\"https:\/\/www.civare-navigation.com\/wp-content\/uploads\/2025\/07\/Group-65-1.png 1013w, https:\/\/www.civare-navigation.com\/wp-content\/uploads\/2025\/07\/Group-65-1-300x296.png 300w, https:\/\/www.civare-navigation.com\/wp-content\/uploads\/2025\/07\/Group-65-1-768x759.png 768w\" sizes=\"auto, (max-width: 1013px) 100vw, 1013px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center hide-sm is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:2%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:48%\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-b7faace9 wp-block-group-is-layout-flex\">\n<h1 class=\"wp-block-heading has-text-align-left title-sm has-large-font-size wp-container-content-eb1ede72\">Enqu\u00eate de satisfaction Produit \/ Service<\/h1>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer show-sm wp-container-content-b8e8afd0\"><\/div>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer hide-sm wp-container-content-eb1ede72\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:24px\"><strong>Des enqu\u00eates satisfaction qui transforment vos r\u00e9sultats !<\/strong><\/h2>\n<\/div>\n\n\n\n<p>Chez&nbsp;<strong>CIVARE<\/strong>, nous savons qu&rsquo;une&nbsp;<strong>enqu\u00eate de satisfaction bien con\u00e7ue<\/strong>&nbsp;est le levier cach\u00e9 de votre croissance. Vous souhaitez :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>D\u00e9crypter<\/strong>&nbsp;r\u00e9ellement les attentes de vos clients ?<\/li>\n\n\n\n<li><strong>Agir<\/strong>&nbsp;sur des donn\u00e9es fiables et actionnables ?<\/li>\n\n\n\n<li><strong>Booster<\/strong>&nbsp;votre NPS et fid\u00e9lisation de mani\u00e8re mesurable ?<\/li>\n<\/ul>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-link-color wp-element-button\" href=\"https:\/\/wa.me\/69885537?text=Bonjour,%20je%20souhaite%20avoir%20un%20Diagnostic%20gratuit%20de%20ma%20maturit\u00e9%20client.\" target=\"_blank\" rel=\"noopener\"><strong>Diagnostic gratuit<\/strong>&nbsp;de votre maturit\u00e9 client<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer show-sm\"><\/div>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer hide-sm\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"font-size:28px\"><strong>Nos experts en intelligence client vous accompagnent de A \u00e0 Z<\/strong><\/h2>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer show-sm\"><\/div>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer hide-sm\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:32.33%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"147\" height=\"147\" src=\"https:\/\/www.civare-navigation.com\/wp-content\/uploads\/2025\/07\/Group-58.png\" alt=\"\" class=\"wp-image-4916\" style=\"width:80px\"\/><\/figure>\n<\/div>\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center has-medium-font-size\" style=\"text-transform:uppercase\"><strong>M\u00e9thodologie \u00e9prouv\u00e9e<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\">(questions cibl\u00e9es, taux de r\u00e9ponse optimis\u00e9s)<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:1%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"147\" height=\"147\" src=\"https:\/\/www.civare-navigation.com\/wp-content\/uploads\/2025\/07\/Group-59.png\" alt=\"\" class=\"wp-image-4919\" style=\"width:80px\"\/><\/figure>\n<\/div>\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center has-medium-font-size\" style=\"text-transform:uppercase\"><strong>Analyses pr\u00e9dictives<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\">(d\u00e9tection des tendances avant vos concurrents)<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:1%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:32.33%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"147\" height=\"147\" src=\"https:\/\/www.civare-navigation.com\/wp-content\/uploads\/2025\/07\/Group-60.png\" alt=\"\" class=\"wp-image-4920\" style=\"width:80px\"\/><\/figure>\n<\/div>\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center has-medium-font-size\" style=\"text-transform:uppercase\"><strong>Plans d&rsquo;action concrets<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\">(notre + : des recommandations sectorielles)<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull is-light\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-cyan-bluish-gray-background-color has-background-dim-30 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"788\" height=\"442\" src=\"https:\/\/www.civare-navigation.com\/wp-content\/uploads\/2025\/07\/Group-61-2.png\" alt=\"\" class=\"wp-image-4934\" style=\"width:300px\" srcset=\"https:\/\/www.civare-navigation.com\/wp-content\/uploads\/2025\/07\/Group-61-2.png 788w, https:\/\/www.civare-navigation.com\/wp-content\/uploads\/2025\/07\/Group-61-2-300x168.png 300w, https:\/\/www.civare-navigation.com\/wp-content\/uploads\/2025\/07\/Group-61-2-768x431.png 768w\" sizes=\"auto, (max-width: 788px) 100vw, 788px\" \/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-columns mt-percent is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center has-large-font-size\"><strong>92%<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:16px\">de nos clients am\u00e9liorent leur CSAT d\u00e8s le 1er trimestre&nbsp;<em>(benchmark 2024)<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center center-on-mobile is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:35%\">\n<p class=\"center-on-mobile\">\ud83d\udd39&nbsp;<strong>Audit gratuit<\/strong>&nbsp;de votre dispositif actuel<br>\ud83d\udd39&nbsp;<strong>Rapport d&rsquo;analyse<\/strong>&nbsp;offert pour toute premi\u00e8re mission<\/p>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group center-on-mobile is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p class=\"center-on-mobile\"><em>\u00ab\u00a0Avec CIVARE, nos enqu\u00eates sont pass\u00e9es de 12% \u00e0 43% de taux de r\u00e9ponse. Les insights ont r\u00e9volutionn\u00e9 notre roadmap produit.\u00a0\u00bb<\/em><\/p>\n\n\n\n<p class=\"sep-center-sm\">\u2014 <strong>Directeur Exp\u00e9rience Client<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Pourquoi choisir CIVARE ?<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:31.33%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\" style=\"font-style:normal;font-weight:400\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p><strong>Secteur<\/strong>&nbsp;:<\/p>\n\n\n\n<p>15 ans d&rsquo;expertise d\u00e9di\u00e9e aux entreprises B2B et industrielles<\/p>\n<\/div>\n<\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column hide-sm is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:1.5%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:31.33%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p style=\"font-style:normal;font-weight:400\"><strong>Techno<\/strong>&nbsp;:<\/p>\n\n\n\n<p style=\"font-style:normal;font-weight:400\">Plateforme&nbsp;<strong>all-in-one<\/strong>&nbsp;(collecte \u2192 analyse \u2192 recommandations IA)<\/p>\n<\/div>\n<\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column hide-sm is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:1.5%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:31.33%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p style=\"font-style:normal;font-weight:400\"><strong>Flexibilit\u00e9<\/strong>&nbsp;:<\/p>\n\n\n\n<p style=\"font-style:normal;font-weight:400\">Sur-mesure ou packages cl\u00e9s en main<\/p>\n<\/div>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-link-color wp-element-button\" href=\"https:\/\/wa.me\/69885537?text=Bonjour,%20je%20souhaite%20avoir%20un%20Diagnostic%20gratuit%20de%20ma%20maturit\u00e9%20client.\" target=\"_blank\" rel=\"noopener\"><strong>Diagnostic gratuit<\/strong>&nbsp;de votre maturit\u00e9 client<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Enqu\u00eate de satisfaction Produit \/ Service Des enqu\u00eates satisfaction qui transforment vos r\u00e9sultats ! Chez&nbsp;CIVARE, nous savons qu&rsquo;une&nbsp;enqu\u00eate de satisfaction bien con\u00e7ue&nbsp;est le levier cach\u00e9 de votre croissance. Vous souhaitez : Nos experts en intelligence client vous accompagnent de A \u00e0 Z M\u00e9thodologie \u00e9prouv\u00e9e (questions cibl\u00e9es, taux de r\u00e9ponse optimis\u00e9s) Analyses pr\u00e9dictives (d\u00e9tection des tendances [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","omw_enable_modal_window":"enable","footnotes":""},"class_list":["post-4370","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/www.civare-navigation.com\/index.php\/wp-json\/wp\/v2\/pages\/4370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.civare-navigation.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.civare-navigation.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.civare-navigation.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.civare-navigation.com\/index.php\/wp-json\/wp\/v2\/comments?post=4370"}],"version-history":[{"count":51,"href":"https:\/\/www.civare-navigation.com\/index.php\/wp-json\/wp\/v2\/pages\/4370\/revisions"}],"predecessor-version":[{"id":6806,"href":"https:\/\/www.civare-navigation.com\/index.php\/wp-json\/wp\/v2\/pages\/4370\/revisions\/6806"}],"wp:attachment":[{"href":"https:\/\/www.civare-navigation.com\/index.php\/wp-json\/wp\/v2\/media?parent=4370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}